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Author: Lucy England

New conversations 2: LGA Guide to Engagement

As we approach the third decade of the 21st century, public organisations and institutions find themselves in a tricky position. The challenges they face are arguably as hard as they’ve been at any point in post-war history and yet the public has very low trust in Government and other institutions to get the decisions right. There have been a series of major blows to trust in the system, running back over the last ten or fifteen years […]

Paying people who receive benefits – Co-production and participation

This ‘at a glance’ briefing looks at benefit changes that can make it easier for people who use services and carers to get involved in paid co-production/participation in health and social care. The benefit rates quoted are correct at time of publication (January 2019). Permitted Work rates are now revised in April to put them in line with the rates for the new National Living Wage. Read the full briefing here. 

OGP’s Participation and Co-creation Toolkit: from usual suspects to business as usual

The Open Government Partnership aims to bring citizens and government closer in policy-making, so have provided a lot of learnings on how to create opportunities for dialogue and participation since 2011. Their toolkit captures a multitude of these good practices and presents them to encourage further adoption and innovation and help government reformers and civil society partners alike in improving the quality and output of co-creation processes across OGP. Access the toolkit here. 

Mayday Trust and homelessness: we’re working to fix a broken system

Mayday Trust completely overhauled their organisation and the way they treated homelessness and ended up providing a much better service for those in need. What Mayday believes, and will continue to inject into the discussions, is that the solution to homelessness will fundamentally not come from psychiatry, sociology, psychology, the housing sector – although all the focus and thinking at this time is invaluable. Instead change will come from listening to people, reflecting, getting to […]

Buurtzorg: revolutionising home care in the Netherlands

Home care in the Netherlands is provided to the chronically ill, people with dementia, and individuals in need of end-of-life care following their discharge from hospital. It encompasses medical treatment and nursing services, such as dressing wounds and giving injections, as well as personal care such as help with taking a shower or guidance on coping with daily activities. Thus, home care is one of the most personal forms of healthcare. Buurtzorg was founded as […]

Co-production – Sharing Our Experiences, Reflecting on Our Learning

This extensive resource is ImROC’s contribution to  the discussion on what coproduction is. As we collated narrative accounts, and reflected on our learning over the last 7 years, it became clear that new ideas, opportunities and passion arise consistently from experiences of co-production on the ground. At a time when services are very stretched and conventional problem-solving approaches are outdated, working together as equals becomes a powerful force for connection and improvement.  It reignites hope and […]

Public service: state of transformation

This report from the Public Service Transformation Academy sets out a series of case studies from 2018 in an attempt to usefully survey what transformation could mean in public services. Health and care integration, as well as digital delivery were identified most often as the most significant current transformation initiatives. The Wigan Deal was mentioned a number of times as being one of the best examples of transformation. Read the full report. 

Shared decision making (health)

Shared decision making is when health professionals and patients work together. This puts people at the centre of decisions about their own treatment and care. Explore further with these NICE guidelines.  NHS England has more information and a summary guide for people and organisations leading local implementation of shared decision making. Shared decision making: a model for clinical practice from The Health Foundation aims to translate existing conceptual descriptions of shared decision making int a three-step […]

Social prescribing

Recognising that people’s health is determined primarily by a range of social, economic and environmental factors, social prescribing seeks to address people’s needs in a holistic way. It also aims to support individuals to take greater control of their own health. As well as benefitting the individual, social prescribing schemes could also lead to a reduction in the use of NHS services. Essentially, it’s a mechanism for linking patients with non-medical sources of support within the community […]

Community asset transfer (CAT)

Community asset transfer is the transfer of land or buildings from a public body (usually a local authority) to a community based organisation at less than market value. This is done to achieve a local social, economic or environmental benefit. Across England, public spaces such as parks, libraries and swimming pools have been successfully managed by the community. Check out the introductory pages and guide by MyCommunity for more information. The Development Trusts Association also […]

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