Glossary of engagement terminology

A number of terms are used in the field of engagement, often interchangeably, and frequently with different meanings depending on who is using them; so it is always useful to clarify and agree what we mean when we’re at the start of a process. We thought it would be useful for us to share the definitions we use at the Co-production Network for Wales; they reflect current good practice in engagement, co-production and involvement in the Welsh public services context.

Click on this link or on the image below to open the pdf in a new window.

The Welsh translation is under way and we’ll update this page soon!

Title page of the Glossary of Engagement Terminology, v1.5 August 2022


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