Hilary Cottam’s Radical Help “argues that our 20th century system is beyond reform and suggests a new model for this century: ways of supporting the young and the old, those who are unwell and those who seek good work At the heart of this new way of working is human connection. When people feel supported by strong human relationships change happens. And when we design new systems that make this sort of collaboration feel simple and easy people want to join in.”
The practical book also explores how this can actually be achieved.
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