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Radical Help by Hilary Cottam

Hilary Cottam’s Radical Help “argues that our 20th century system is beyond reform and suggests a new model for this century: ways of supporting the young and the old, those who are unwell and those who seek good work   At the heart of this new way of working is human connection.  When people feel supported by strong human relationships change happens.  And when we design new systems that make this sort of collaboration feel simple […]

Books on co-production

Co-production in the Public Sector: Experiences and Challenges, by Mariagrazia Fugini, Enrico Bracci, Mariafrancesca Sicilia  This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the expertise of users and their networks, by promoting public services that are better targeted and more responsive to users, by cutting costs against the background of austerity in public finance, by creating a synergy between government and civil society that […]