Tag: Buurtzorg

The Buurtzorg Model

Buurtzorg, a pioneering healthcare organisation established in 2007, is a great example of how organisations can better meet citizens’ needs by adopting alternative management and governance approaches. At its heart is a patient-centred and holistic model, which relies on self-managed teams of nurses. Its achievements in the Netherlands are impressive: patient satisfaction rates are the highest of any healthcare organisation in the country, substantial financial savings have been made, and Buurtzorg continues to be a great place for employees. […]