Tag: government

Open Government

Open government is a revolutionary concept: that citizens should have the right to access government data and documents, providing public oversight and holding government accountable. The benefits of increasing government transparency and facilitating dialogue with the public are immense; for instance, citizens are informed about how money and resources are spent; they can express their opinions and offer advice through consultations and open calls; using the openly available data, they can also develop innovative products and services.  […]

Using user panels

As Companies House develops their user panel, one of their grad schemers sets out what a user panel is and how to make the most of one. What is a user panel? “Our user panel is a community of customers who help inform how we develop our online services. Members of the panel, as users of the services, provide valuable input through participating in a variety of research activities. Activities include email questionnaires, research interviews, […]

Rise of the enablement mindset

In recent decades, many governments around the world have embraced a service delivery mindset inspired by management practices from the private sector. By examining the evidence of what works and what doesn’t, designing services based on this understanding, and managing those services efficiently, the logic runs that we are likely to achieve better outcomes for people. But is the delivery mindset always the most effective? Or might there be a better alternative – what we call […]

Welsh Government Programme for government (2018) including Prosperity for All: the national strategy

We want to build a Wales that is healthy and active, prosperous and secure, ambitious and learning, and united and connected. Our Programme for Government, Taking Wales Forward, outlines the commitments we will deliver over the next 5 years to help drive improvement and make the biggest difference to the lives of everyone in Wales. Prosperity for All: the national strategy takes those commitments, places them in a long-term context, and sets out how they […]