Bovaird, T. 2006. Beyond Engagement and Participation: User and Community Co-Production of Public Services. PUBLIC ADMINISTRATION REVIEW. https://onlinelibrary.wiley.com/doi/full/10.1111/j.1540-6210.2007.00773.x A helpful paper with illustrative case studies examining the different “types” of co-production and how issues may arise in the implementation. PLEASE NOTE – this link is to the articles abstract. The full paper can be purchased from multiple online sources.