Tag: public servant

Approaches to public services

Managing Demand – building future public services With many local authorities facing significant financial challenges, a new RSA report examines the steps being taken to shrink demand on public services and prevent councils from being reduced to a state of ‘perpetual crisis management’. The previous RSA report (Beyond Nudge to Managing Demand) argued that local authorities should seek to reduce levels of demand by radically redefining their relationships with citizens, communities and services. This report builds […]