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Tag: trust

New conversations 2: LGA Guide to Engagement

As we approach the third decade of the 21st century, public organisations and institutions find themselves in a tricky position. The challenges they face are arguably as hard as they’ve been at any point in post-war history and yet the public has very low trust in Government and other institutions to get the decisions right. There have […]

People learning to trust you, will test you first

Anecdote overheard at an event this month: The executive director of a big private company decided to implement a culture change, and to make her staff more inclusive at all levels. She set up new processes by which anyone in the company could submit ideas to include improvements and new ways of working. By doing this they […]

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