Tag: user experience

Designing good mental health into the way we bank (Monzo)

Money and mental health are inextricably linked. Which why mental health needs to be taken into account when designing a banking app like Monzo’s. “Zander Brade, Lead Product Designer at Monzo, talked to Design Council about the importance of design and innovation in implementing a broad range of features to help people with mental health conditions use Monzo products and services.” Read the full article here: https://www.designcouncil.org.uk/news-opinion/monzo-designing-good-mental-health-way-we-bank

Using user panels

As Companies House develops their user panel, one of their grad schemers sets out what a user panel is and how to make the most of one. What is a user panel? “Our user panel is a community of customers who help inform how we develop our online services. Members of the panel, as users of the services, provide valuable input through participating in a variety of research activities. Activities include email questionnaires, research interviews, […]