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Tag: public services

Research – social action and civic engagement

Enabling Social Action Programme. (March 2018 – March 2020) The Department for Digital, Culture, Media and Sport (DCMS) is working in partnership with the universities of Sheffield and Hull on Phase 2 of the Enabling Social Action programme. The programme aims to support local authority commissioners to co-design, co-produce and co-deliver services with local people, […]

Improving citizens’ relationships with government – the power of prepositions

This Nesta blog uses prepositions to organise thinking around “how to bridge the expectations gap in public services and restore public trust.” For, to, with, by… Read it in full: https://www.nesta.org.uk/blog/the-grammar-of-good-government-or-why-prepositions-matter/

Co-producing public services – how to actually make it happen

Why aren’t we co-producing public services? Dyfrig Williams asks this very important question and “looks at how public services can move from a deficit based model of involvement to an asset based model.” Check out the full article: /https://goodpracticeexchange.wales/2017/08/15/how-can-we-co-produce-public-services/amp/  

Public Service Reform (general)

Public services inside out (Boyle D., Slay J., Stephens L., 2010) Boyle D, Slay J and Stephens L (2010), Public services inside out , NESTA https://www.nesta.org.uk/report/public-services-inside-out/ This report published by NESTA is about real stories of reform, led by people who work in and use public services. It details both the potential of and the challenges for co-production in the public […]

The Challenge of Co-Production (Boyle, D., 2009)

Discussion paper on the NESTA website: Boyle, D., 2009. The Challenge of Co-production: How Equal Partnerships Between Professionals and the Public are Crucial to Improving Public Services. NESTA. https://media.nesta.org.uk/documents/the_challenge_of_co-production.pdf A historical look at the reasons Co-Production has now become a viable method of service delivery. This paper highlights the role of co-production in addressing the […]

Approaches to public services

Managing Demand – building future public services With many local authorities facing significant financial challenges, a new RSA report examines the steps being taken to shrink demand on public services and prevent councils from being reduced to a state of ‘perpetual crisis management’. The previous RSA report (Beyond Nudge to Managing Demand) argued that local […]

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