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Measuring What Matters online tool result: code DFI

This is an entry that complements the Measuring What Matters toolkit which you can find here:


Measuring What Matters online tool result: code DFI


Technical description

You want to adopt a quantitative and consultative approach, to a formative or process evaluation, that can be delivered relatively quickly and easily.



Participatory approaches: Involve the stakeholders of a programme or policy in the evaluation process. (Source: Better Evaluation)

Co-productive approaches: Share power and responsibility with stakeholders working together in equal, reciprocal and caring relationships. (Source: Co-production Network for Wales)

Qualitative approaches: Focus on the quality of an activity (often feelings and subjective opinions) as opposed to quantity (objective facts and figures).

Consultative approaches: Invite people to share their experiences through some kind of formal and structured process.

Observational approaches: Involve direct observation of people in their typical environment or activity, whilst causing minimal disturbance to that environment or activity.

Experimental approaches: Investigate cause and effect by manipulating aspects of an environment or activity (variables) in a repeatable way with carefully controlled conditions.

Formative Evaluations: Assess the feasibility and potential of a programme, policy or intervention.

Process Evaluations: Assess how effectively a programme, policy or intervention is being, or has been, implemented.

Outcome Evaluations: Assess the extent to which a programme, policy or intervention has achieved its planned outcomes.

Impact Evaluations: Explore and assess longer-term effects, intended or otherwise, of a programme, policy or intervention.

Economic Evaluations: Assess a programme’s or intervention’s value for money.


Data collection methods

Community Navigators

Time: moderate / Cost: moderate

Community Navigators are local people recruited to be community researchers, working with the public and project beneficiaries to find out what they want from a project or service.

Check out Page 28 of Think Local Act Personal’s Guide ‘Does it Work? – A guide to evaluating community capacity initiatives.’


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