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Tag: public services

Research – social action and civic engagement

Enabling Social Action Programme. (March 2018 – March 2020) The Department for Digital, Culture, Media and Sport (DCMS) is working in partnership with the universities of Sheffield and Hull on Phase 2 of the Enabling Social Action programme. The programme aims to support local authority commissioners to co-design, co-produce and co-deliver services with local people, service users, and civil society organisations, and to embed social action in their routine working. The programme will include a […]

Health and care research

Some of the work and research done by NIHR Involve, a national advisory group which is part of, and funded by, the NIHR. It supports active public involvement in NHS, public health and social care research. They develop capacity and capability for public involvement in research providing advice and a range of resources to support researchers and the public involved in research. https://www.invo.org.uk/posttypepublication/national-standards-for-public-involvement/ Plus work specific to Wales: https://www.invo.org.uk/communities/invodirect-org/involving-people-national-institute-for-social-care-and-health-research-clinical-research-centre-nischr-crc/ And their evidence library: https://www.invo.org.uk/resource-centre/libraries/evidence-library/  

Public Service Reform (general)

Public services inside out (Boyle D., Slay J., Stephens L., 2010) Boyle D, Slay J and Stephens L (2010), Public services inside out , NESTA https://www.nesta.org.uk/report/public-services-inside-out/ This report published by NESTA is about real stories of reform, led by people who work in and use public services. It details both the potential of and the challenges for co-production in the public sector. It describes six key characteristics of co-production: Recognising people as assets Building on people’s existing capabilities Promoting mutuality and […]

The Challenge of Co-Production (Boyle, D., 2009)

Discussion paper on the NESTA website: Boyle, D., 2009. The Challenge of Co-production: How Equal Partnerships Between Professionals and the Public are Crucial to Improving Public Services. NESTA. https://media.nesta.org.uk/documents/the_challenge_of_co-production.pdf A historical look at the reasons Co-Production has now become a viable method of service delivery. This paper highlights the role of co-production in addressing the crisis of reform in public services. It contains useful explanations of what co-production is, is not, and how it works. The […]

Approaches to public services

Managing Demand – building future public services With many local authorities facing significant financial challenges, a new RSA report examines the steps being taken to shrink demand on public services and prevent councils from being reduced to a state of ‘perpetual crisis management’. The previous RSA report (Beyond Nudge to Managing Demand) argued that local authorities should seek to reduce levels of demand by radically redefining their relationships with citizens, communities and services. This report builds […]