Discussion paper on the NESTA website:
Boyle, D., 2009. The Challenge of Co-production: How Equal Partnerships Between Professionals and the Public are Crucial to Improving Public Services. NESTA.
A historical look at the reasons Co-Production has now become a viable method of service delivery.
This paper highlights the role of co-production in addressing the crisis of reform in public services. It contains useful explanations of what co-production is, is not, and how it works. The following definition is given: “Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change.”